frequently asked questions

use this page to find some answers to common questions, thoughts and concerns. if you cannot find the answer to your question please email us.

  • we ship from the Netherlands using PostNL and will usually dispatch your order within 1-2 days.

  • we ship from the Netherlands, so there are no import duties within the European Union. however, for destinations outside the EU, import duties may apply depending on your location, which we do not cover.

  • find out more about our return policy here.

  • use this form or contact us at contact@decideclothing.com